Health Management Consultants/Associates
Donna Bright/JRI - Boston
Donna is Director of Research, Evaluation and Planning at Justice Resource Institute. Ms. Bright has over 15 years of experience in healthcare administration and public health practice, and has provided leadership in core public health functions: researching and developing organizational capacity; strategic planning; designing and conducting healthcare quality improvement projects and designing and evaluating science-based health promotion and capacity development programs. Formerly the Program Director, then Deputy Director of the Multicultural AIDS Coalition in Boston, Ms. Bright’s professional experience has been primarily in the area of HIV/AIDS prevention and care. Currently, Ms. Bright has a consulting practice, DBright Solutions, where she performs prevention and health services research and development; and is a PhD candidate at Brandeis University Heller School for Social Policy and Management. Her research through the Schneider Institute at Heller explores health care leadership behaviors and the role that leadership and other organizational structures play in facilitating both effective care teams and client empowerment for improvements in the quality of chronic illness care. Ms. Bright has a Master’s of Science from the Harvard School of Public Health in Health Policy and Management and a Bachelor of Arts from Suffolk University in Government: Public Policy and Administration.
David Dunn/IC&A – Denver
David began his professional career as a trainer in the education department of Cook County Hospital, Chicago and subsequently worked as Coordinator of Management Development for the Samaritan Health Service in Phoenix and as a Work Study Officer for the Health Commission of Victoria in Melbourne, Australia. (Many changes) David was the Director of Publishing for the Institute of Cultural Affairs and is now one of the founding consultants for International Consultants and Associates. David's background is in process consulting, health facilitation and organizational development work with nonprofit, community-based and public sector organizations. He was a member of several regional leadership teams for the Institute of Cultural Affairs from 1974 through 1988 and served in India, Australia and Egypt and worked on a reconciliation intervention in Sarajevo, Bosnia during 1997.
Doris Ferrer-Roach/JRI - Boston
Doris is a nonprofit management consultant, trainer and executive coach. A former senior attorney with a major Fortune 500 Company, Ms. Roach left the legal profession to follow her passion – to make a concrete, positive, and profound difference in the lives of individuals and organizations by helping them to recognize and realize their potential for growth and transformation. She has provided her services to JRI since 2002, offering individualized coaching for executive directors of AIDS service organizations and lead facilitating the JRI Women of Color Leadership Forum. Through her practice, PHR (Potential Horizons Realized®) Consulting, Ms. Roach provides creative and customized training, coaching and management consulting services and plans and facilitates meetings and retreats for non-profit organizations, boards, management teams and educational institutions. Ms. Roach is a highly skilled facilitator having designed and delivered numerous workshops and seminars on leadership development, management and supervision skills, vision planning, goal setting, team building, managing change, communication skills and Myers-Briggs Type Indicator. Ms. Roach has given presentations and made keynote addresses to national organizations such as the National Association for the Education of Young Children and has facilitated workshops and programs at MIT, Boston Public Library, the Kripalu Institute, a nationally known center for yoga and holistic education, and other venues. Ms. Roach currently serves on the faculty of Northeastern University, where she teaches courses on organizational behavior, leadership, and managing human resources. In addition to her legal experience and undergraduate degrees in education, she has completed certificate programs and studies in management, group dynamics, holistic thought and practice and women’s spirituality.
Laura Fizek/JRI - Boston
Laura Fizek is Associate Director of the Center for Training and Professional Development (CTPD) at Justice Resource Institute. Ms. Fizek is an organization development professional with a background in psychology. She holds a Master’s of Social Work degree from Boston University, licensure as a clinical social worker, and a post-graduate fellowship in Organization Development from the Boston Institute for Psychotherapy. She is also certified to administer the Myers-Briggs Type Indicator. Ms. Fizek has extensive experience providing clinical counseling to individuals, couples and families. She has also managed many training programs at various agencies, including Surgency Inc. and JRI Health’s Management Assistance Program, where she provided management consultation services to HIV non-profit organizations funded by the Massachusetts Department of Public Health (MDPH). In 2000, Ms. Fizek began LSF consulting, a management consulting practice that specializes in the design and delivery of a wide range of training programs, as well as management development including team building, facilitation, supervision, management coaching, consensus building, performance improvement, communication and work processes. In 2005, she rejoined JRI Health, providing support in all areas of management and leadership development, particularly in the area of supervision to MDPH-funded organizations. Ms. Fizek currently oversees the Leadership and Capacity Building Initiative and lends her clinical expertise to the development of CTPD curricula. Her most recent focus is on launching an interactive learning site for supervisors where participants can further develop and apply management skills as well as build a learning community.
Julio Gadsden/TCNetwork – Guernavaca, Mexico
Julio has an MA in psychology form Fielding Institute of California. He created the Master degree in Organizational Development at the University of Monterrey in Mexico, and has been consultant for many international organizations, such as General Motors and BIMBO, in long term change efforts. He had been training managers in leadership and team development for more than 25 years. Participated in the design of the Virtual Leadership Development Program of MSH that has been offered 15 times and is now in 5 languages. He has participated in last six years in Health Sector Development Programs: With PEMEX in a successful change from curative to preventive health in 23 hospitals and 140 health units, with Ministry of Health in HIV/AIDS Program in strengthening leadership of regional heads and in an innovative change effort with Maternal and Child Area improving Obstetrical Emergency Process with 10 regional hospitals and 1st level units of those regions. Is founder and council member of TCNetwork. He is married to Lourdes de la Peza
Susana Galdos/MSH – Waltham MA and Peru
Susana Galdos Silva has over 25 years of experience working in health and education focusing on gender and reproductive health rights. In 1978 Ms. Galdos, with a group of Peruvian women, founded the Manuela Ramos Movement, an organization working in defense of women’s rights and health. She was an active participant in the Peruvian women's movement at the national and international levels and was elected the first President of the largest women network in Peru. Recognized as a specialist in gender, sexuality, and health, she was invited to participate in the United Nations' pre- and post-conferences dealing with women's issues; health and adolescents; reproductive and sexual health; and population and development. Ms. Galdos has developed educational programs and strategies relating to health, sexuality, and violence prevention, designed to educate teachers, health workers, and the general population. In 1995, the Manuela Ramos Movement won a USAID bid for the implementation of a five-year 25 millions dollars health project: ReproSalud. Ms. Galdos left her position as Director General to assume the directorship of ReproSalud which sought to improve the reproductive health of poor, rural women and their families. A primary evaluation of the project showed the achievement of the original goals and objectives as well as others not originally foreseen such as working with men and teenagers. At that time, she was invited by MSH to become Regional Director of the Latin American and Caribbean Region and she is currently working at MSH giving technical assistance in different projects and countries. Nicaragua’s work was focused on Moral Leadership and Community Development program for rural communities. Now she is the project support leader for Integrate Primary Health Care project in South Africa.
Barbara Heyn/Atticus Consulting – Cincinnati, OH
Barbara is an Organization Development professional with over 15 years experience in OD and Human Resources for healthcare, high technology, manufacturing and service environments. Her strengths are in leadership development, teambuilding, use of competency models, coaching and organizational effectiveness and change. She holds a certificate in Organization Development from National Training Laboratories, a Master's Degree in Labor and Industrial Relations from Michigan State University, and a Bachelor’s Degree in Psychology from University of Michigan. She is a graduate of General Electric’s Human Resource Management Program. She has had assignments in France, Israel, Mexico and Turkey. Certified in Myers-Briggs, LIFO, 360 Feedback Coaching, Team Performance Inventory, Thomas Kilmann Inventory and Zenger-Miller.
Kimberly Hirsh/MSH - Boston
Kimberly is a Human Resources Partner with Management Sciences for Health (MSH). She has a Master of Science in Business from Johns Hopkins University and a Bachelor of Arts in Psychology from George Washington University. With MSH, she supports USAID-funded projects in Ghana, Guyana, Haiti, Malawi, Pakistan, Rwanda, South Africa and Zambia. In addition, she participates regularly as a member of proposal development teams. Prior to joining MSH, Ms. Hirsh spent 18 years in global human resources experience in both the private and non-profit sectors. In her previous positions, her work has included staffing, compensation, employee relations, performance management, and development of organizations, leaders and individuals. She has designed and conducted many training sessions, planned and facilitated numerous meetings of groups from 2 to 150 participants, and has coached and mentored all levels of individuals from senior executives to individual contributors. Ms. Hirsh’s international experience spans Europe, Latin America, and Africa. She lived in Prague, Czech Republic for two years. Since 2004, Ms. Hirsh has served as adjunct faculty in the management department of Salem State College, teaching advanced human resources topics. In addition, she teaches in Suffolk University’s Sawyer School of Business. She has designed and conducted professional seminars including performance management, effective interviewing, managing conflict, and leading in challenging times. She also teaches English to Speakers of Other Languages (ESOL) to Latin American immigrants. She serves as President of the Board of Directors for American Youth Hostels' local council in New England. She speaks conversational Spanish.
Stephanie Holmes/IC&A – Salem, OR
Stephanie Holmes currently works as an internal consultant for Oregon’s Department of Human Services (DHS). The DHS mission is to assist people to become “healthy, independent and safe.” Her work in Oregon includes facilitating strategic planning, performance measurement, policy development, improvement efforts, workforce management and leadership development. She draws upon numerous facilitation methods including TOP (Technology of Participation) and Dynamic Facilitation. She finds inspiration and practical wisdom in yoga philosophy, diverse religious traditions and a childhood in rural Alaska - where one learns the value of resourcefulness, partnership and generosity. Her training, devotion to public service and the intended results of government services has led her to work as legislative committee counsel, lobbyist, campaign grassroots organizer, campaign manager, and coordinator of a public safety coalition. She is an associate of International Consultants and Associates (IC&A).
Mary Laura Jones/IC&A - Chicago
Mary Laura Jones was a Senior Manager at the Institute of Cultural Affairs and is now a founding Board member and consultant at International Consultants and Associates (IC&A). She is a master facilitator with 25 years experience in leadership and health training and she is passionate about international and local community building. Mary Laura has an MA in History and Urban Development from Northwestern University. Mary Laura earned the Clement Stone Award for Exemplary Community Service in 1999. For the past fifteen years, Mary Laura has been a successful government grant writer specializing in urban development and organizational capacity building. After graduating from the University of South Carolina with Honors in English, Ms. Jones served in the US Peace Corps in the Philippines as a Teacher of English as a Second Language. As Area Co-Director of the Pacific Islands region, Mary Laura co-created the Pacific Leadership Training School which graduated 600 young leaders from 8 countries
Paul Kiwanuka-Mukiibi/TCNetwork –Kampala, Uganda
Dr. Paul Kiwanuka-Mukiibi is the founder and Managing Consultant of P S Consulting (PSC), a Health Development and Management Consultancy Firm. He provides technical assistance to Uganda’s Ministry of Health (MoH) and other line-ministries, Development Partners (Donors), and NGOs (both local and international) in several countries. He also works closely with the headquarters of numerous international agencies and organisations providing technical assistance in the implementation of their respective programs, in and outside Uganda. For the last 18 months as In-Country Coordinator and Senior Policy Advisor to the USAID-funded Capacity Project, he has worked closely with the Uganda Health Workforce Advisory Board to provide support for the strengthening of management, leadership and decision making at the Ministry of Health Central and District Levels. He is currently Chairman of the Health Development Partners (Donors) Human Resources for Health Technical Working Group as well as being a member of the Ministry of Health Human Resource Working Group charged with development and implementation of the Uganda HRH Strategic Plan (2005 – 2020). He holds a Bachelor of Medicine and Surgery from Makerere University in Kampala and is currently a currently an MBA Candidate at Edinburgh Business School Heriot-Watt University, in the UK.
Sue Motha/MSH - Boston
Sue has been in Human Resources for 25 years. She started her career teaching English at the high school level and went on to receive her Masters in Education, School Counseling, from Northeastern University. She has worked in high tech and she has been in healthcare since 1992. She has worked in long term care, rehab, and acute care hospital settings. As a Human Resource professional, Sue has focused on recruitment and employee relations. She has also done training as part of her HR responsibilities. Her particular area of interest is career development for adults. Currently, Sue works for Management Sciences for Health in the Cambridge location. She is an HR Partner to the Center for Health Outcomes and works on recruitment, employee relations, consultation on a variety of HR issues and she contributes to the proposal effort assisting in the procurement of new work for MSH.
George Packard - Chicago and Santa Fe
George was a master, certified leadership facilitator and trainer for 25 years with the Institute of Cultural Affairs, and is now an associate with International Consultants and Associates (IC&A). He has been working with MSH and Global Health Leadership for five years. George was a founding member of the International Association of Facilitators (IAF).
Lourdes de la Peza/MSH – Guernavaca, Mexico
Lourdes has over 18 years of experience in Latin America and Caribbean region (and recently in virtual Programs in Africa) in organizational development, management training, leadership development and integrating training and management improvement into an organization's routine functions. A gifted trainer, she is an expert in developing and leading interventions in Leadership Development, Performance Improvement and Continuous Quality Improvement in Health programs for public and private organizations. Ms. De la Peza is Senior Program Associate, for Leadership Management and Sustainability Program at Management Sciences for Health. She recently co-authored The Self Learning Strategy, Leadership Modules, Virtual Leadership Development Program, Virtual Strategic Planning Program and Continuous Quality Improvement (CQI) Experiences: Case Studies from Latin America. In her work with organizations she combines face to face interventions with long distance, virtual learning and executive coaching to improve health services. She has designed and conducted numerous workshops for health institutions through consultancies with Management Sciences for Health (MSH). Before joining MSH, Ms. De la Peza was a consultant on organizational development to various public and private organizations in Latin America. She also worked for 10 years as Executive Director for Tapalehui Training Center. She holds a BA in Education and has done graduate studies in Organizational Development, Total Quality Management and Executive Coaching. She is married to Julio Gadsden
Lynley Rappaport/JRI - Boston
Lynley is Director of Educational Development for the Center for Training and Professional Development at Justice Resource Institute. Ms. Rappaport has over ten years of experience in public health, primarily in the field of HIV education. Her work with the Coping Centre for People with AIDS in Botswana, AIDS Action Committee, Physicians for Human Rights and JRI Health in Boston has included program development, program management, and research and evaluation in the areas of HIV and STI prevention and treatment; integrated HIV/AIDS care, support, treatment and adherence; condom social marketing; and counseling and testing. As a field researcher with the Monteverde Institute, she implemented a quantitative and qualitative study on food security, diet, and perceptions of nutritional health in a rural and peri-urban community in the Monteverde zone of Costa Rica. Her research includes ethnographic studies and work with focus groups. Ms. Rappaport holds a Master’s of Public Health degree from Boston University, a Master’s of Education degree from Lesley University, and graduated summa cum laude from the University of Massachusetts, Amherst with a Bachelor of Arts in Women’s Studies and Latin American Studies. She is fluent in English, Spanish, and French and conversant in Portuguese.
Jan Sanders/IC&A – Orillia, ON (Canada)
Jan is an effective facilitator, programme designer, project manager and trainer with 20 years international experience in the Institute of Cultural Affairs (UN-ECOSOC consultative status), 16 years consulting experience in strategic planning and policy development as principal of PEOPLEnergy, including twelve consulting assignments with UNDP. She is a founding Member of Association of International Facilitators (1993); her facilitation experience ranges from large conferences, to working with groups, private businesses, government agencies, and villages. She is the co-designer of the Institute of Cultural Affairs’ Workshop and Strategic Planning curriculum (1990); She has 20 years experience teaching participatory planning skills and leadership development. She is the designer for UNDP’s Decentralising the Millenium Development Goals through Innovative Leadership (DMIL). She has 15 years experience in designing participatory conference agenda for government, NGOs, and steering committees; includes designing and facilitating workshops for the Fourth and Fifth Reinventing Government Forums. She has 10 years residential experience in comprehensive village development (Malaysia, Japan, USA and Mnjikaning First Nation: Canada, and 16 years experience as Community and Organizational Development consultant to Department of Agriculture, Food and Rural Affairs, Ministry of Health, and Ministry of Environment; Province of Ontario, Canada. She is an associate facilitator at International Consultants and Associates.
Jane Stallman/ICA – Oakland, CA
Jane has managed leadership development and human resources functions for Kaiser Permanente and Lockheed SkunkWorks. She has an E.M.B.A. from the Peter Drucker Center at Claremont Graduate School and a Masters Degree in Urban Studies/Program Planning from Occidental College. Jane was a CORO Foundation Fellow in Los Angeles. Jane served as a mentor trainer for the Institute of Cultural Affairs, Technology of Participation (ToP®) trainings. She was certified by both the International Association of Facilitators and the Institute of Cultural Affairs as a skilled facilitator. She is currently President of Stallman Communications, a Senior Partner at the Center for Strategic Facilitation, and is an Associate Facilitator with International Consultants and Associates. Jane supports organizations in the use of participatory processes that help to clarify direction and develop implementable strategic action plans. She facilitates complex meetings and off-sites, frequently with partners and other stakeholders. She has designed and facilitated countless federal, state, city and neighborhood initiatives that aim to improve the lives of vulnerable and disadvantaged populations on issues of mental health, access to care, prevention of communicable disease, and special needs. She has worked with many health and human services organizations including SAMSA and the HIV/AIDS Bureau of HSS
Philippe Taieb/JRI - Boston
Philippe Taïeb is an independent consultant and works for nonprofit organizations and governments in the US and internationally. He has been working in the social sector since 1999 after spending about 10 years in the corporate world. After being a strategy consultant with Braxton Associates in Paris and London, he held various management positions with the multinational company SGS in Latin America, Africa, and the Caribbean. In the social sector, he worked for five years for the Nature Conservancy, a large environmental nonprofit in the DC area and for a year with City Year, a Boston-based youth-volunteer organization, where he contributed to the launching of its first international site in South Africa. Mr. Taïeb’s consulting work has focused on strategy, effectiveness, leadership development, and fundraising. He likes to help organizations and their people unleash their potential. His volunteer activities include serving as a board member of Boston-based Bennett Dance Company, mentoring a City Year team, and advising a small environmental law nonprofit in Washington, DC. He worked full time for Doctors of the World in France and Mali. In the 1990’s, he led a team of volunteers in the neurosurgery department of France’s largest children’s hospital. Philippe earned a Master’s of Science in Management from Ecole Supérieure de Commerce de Paris and a Master’s of Business Administration from Harvard Business School. He is fluent in French and Spanish, conversant in German and Haitian Creole, and speaks basic Portuguese and Italian.
Judy Weddle/IC&A - Chicago
She is a graduate of Western Oregon State University with a Bachelor of Science Degree in Education. Additionally, she earned a Master Degree in Health Education from Oregon State University. Judy designs and delivers programs and training in Group Facilitation Techniques, Strategic Planning and Implementation, Mediation and Conciliation, as well as Leadership and Team Development with government, not-for-profit, educational, health and business organizations.. Judy is a lead instructor for the ICA’s Technology of Participation (ToP) Training Series. She is also a Mentor Trainer who coaches other ToP facilitators and trainers. She is a recipient of several education and public relations awards including a National Public Relations Award of Honor and Oregon Teacher of the Year recognition from the Oregon School Boards Association. She is a founding consultants at International Consultants and Associates (IC&A) and is a member of the International Association of Facilitators.
Jim Wiegel/IC&A – Tolleson, AZ
Jim has been involved in the facilitation and training of groups concerned with organizational and social change on 6 continents. He is a highly skilled facilitator and a passionate trainer. As a Senior Associate with The Institute of Cultural Affairs, Jim served on or led facilitation and training teams in Australia, Belgium, Canada, Egypt, Germany, India, Indonesia, Israel, Italy, Kenya, Korea, Marshall Islands, The Netherlands, Palestinian Territory, The Philippines, United Kingdom, United States, and Zambia. Mr. Wiegel is a Founding Member of the International Association of Facilitators, and has served as Organizational Futures Chair, presented at their global conferences, and facilitated Board retreats for the Association. Currently living in Tolleson, Arizona, USA, Mr. Wiegel works with organizations, schools, government agencies and communities on request.
Bruce Williams/IC&A - Chicago
Bruce has over thirty-seven years' experience with responsibilities for planning, training, and implementing interventions within school districts and businesses seeking enhanced leadership, cohesion, team building, consensus generation, performance, and organizational development. He brings excellent analytical, communications, planning, and change management skills. He is an experienced platform presenter, skilled in group processing activities. Author of More Than 50 Ways to Build Team Consensus and Twelve Roles of the Facilitator of School Change. Coauthor of Valuing Diversity in the School System and Brain Compatible Learning for the Block. Recently released are his books Cooperative learning: A Standard for High Achievement, Multiple Intelligences for Differentiated Learning and Higher Order Thinking Skills: Calling All Students to Achieve. Released in 2006 from Corwin Press is his new book: 36 Tools for Building Spirit in Learning Communities. Popular Topics: school change facilitation, consensus generation, team building, diversity in the workplace, brain-compatible learning, differentiated instruction, block scheduling, cooperative learning, authentic assessment, critical thinking skills, brain-compatible learning, and multiple intelligences. He has lived in Japan and worked in various countries in what is, from an American perspective, the Far East.
Facilitators
Dr. Morsi Mansour/MSH – Boston and Egypt
Morsi is a staff member of the leadership team of the Leadership, Management and Sustainability Program at Management Sciences for Health. He has 21 years of experience as a surgeon, manager and director of national public health programs. As Reproductive Health Officer for the USAID-funded Catalyst Program in Egypt he designed and delivered a Clinic Management and Integrated Supervision Program that empowered the leadership and management practices of the rural health unit’s teams to improve their service performance. As Director of the Leadership Program in Aswan, Egypt, he designed and launched a program for district and health unit teams that continues to expand and improve service results without additional funding or technical assistance. Previously, Dr. Mansour served as a Director in the Population and Family Planning Sector in the Ministry of Health and Population in Egypt. As Director of Population and Reproductive Health projects in Upper Egypt he worked with field managers to explore approaches to empowering the manager at the governorate and district level. Prior to working with the MOHP he was a primary health provider in Upper Egypt, a general and laparoscopic surgeon, and marketing and a hospital public relations manager. He served as a surgeon for war time missions in Pakistan/ Peshawar (with Afghan refugees), the Persian Gulf, and the Somalia civil war. He has extensive experience designing and facilitating participatory training programs for medical and outreach staff in leadership, management, supervision, quality improvement, data collection and infection control. Dr. Mansour is a contributing author to Managers who Lead, a Handbook for Improving Health Services.
Sylvia Vriesendorp/MSH – Boston (and the Netherlands)
Sylvia has over 25 years of experience working in developing countries in the field of health, population and family planning. She started her international career with UNESCO in Senegal. After moving to the USA, she worked with a few private agencies involved in international family planning program before landing at MSH in 1986. As an organizational psychologist she helps groups to improve working and planning together on complex challenges and raises awareness about inter and intra-group dynamics and the impact on the real life struggles of individuals trying to work together for a common goal.. She had directed MSH’s leadership courses in French and English from 1997 till 2001 and has facilitated countless strategic planning, training of trainers, team building and coordination meetings for public sector and not-for-profit organizations working to improve health services. Since she left the Netherlands in 1975 she has lived in Switzerland, Lebanon, Yemen and Senegal and has worked in a great number of countries in Africa, Asia, the Middle East and Latin America and the Caribbean. Sylvia has authored and co-authored several publications on leadership, strategic planning, and diversity. A mother of two-grown up girls, she is finally able to indulge in her secret wish to learn to fly and is getting close to obtaining her private pilot’s license. She is fluent in Dutch, French and English and dabbles in a host of other languages just for the fun of it.
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